Legal Documents

Zbazz bet's Privacy Policy — Your Data, Our Responsibility

At zbazz bet, every piece of your information is protected with the highest level of security. This Privacy Policy clearly explains what data we collect, why we collect it, and how it is kept safe.

Last Updated: January 2026
Your Privacy Our Priority
SSL Encryption
All data is encrypted using 256-bit SSL technology. Hackers and third parties can never access your information.
256-bit SSLEncrypted
No Data Selling
zbazz bet never sells your personal information to third parties. Your data belongs to you alone.
No Third-PartyConfidential
Your Controls
You can view, update, or delete your data at any time — simply contact the support team.
Full ControlTransparent
KYC Protection
Documents submitted for identity verification are stored with the highest level of security and used solely for verification purposes.
Secure KYCVerification
Payment Security
Transaction data via bKash, Nagad, and Rocket is kept secure. No card or bank details are stored.
bKashNagadRocket
24/7 Support
Our support team is always available to help with any privacy-related questions or concerns.
24/7Bangla Support
Introduction & Applicability

As Bangladesh's online gaming and Sports Betting platform, zbazz bet places the highest importance on your privacy. This Privacy Policy explains what information we collect when you use the zbazz bet website, mobile app, or any related services — and how and why we use it.

This Privacy Policy forms part of zbazz bet's Terms and Conditions. By using the platform, you are deemed to have consented to this Privacy Policy. We therefore encourage you to read it carefully.

Our Core Principles: We only collect the minimum information necessary. Collecting data beyond what is needed goes against our principles. Your trust is our most valuable asset.

Zbazz bet may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and for significant changes, registered mobile numbers will be notified.

What Information Collected

Zbazz bet collects your information from a variety of sources. Below is a detailed breakdown of what types of information are collected and where they come from:

Information Provided at Registration
  • Full legal name (as per National ID)
  • Mobile Number (used as primary identifier)
  • Email address (optional)
  • Date of birth (for age verification)
  • Password (stored in encrypted form — zbazz bet never has direct access to it)
Transaction Information
  • Deposit and withdrawal amounts and dates
  • Payment Method (bKash/Nagad/Rocket)
  • Last 4 digits of mobile banking number (for security purposes)
  • Transaction Reference ID
Gaming Activity Data
  • Bet history and amounts
  • Win & Loss Records
  • Session duration on the platform
  • Preferred Games & Sports
Technical Information
  • IP address (for location verification and security)
  • Device type, operating system, and browser information
  • Cookies & Session Data
  • Login and logout times
Data Type Source of Collection Necessity
Personal Identity Registration Form Mandatory
KYC Documents User Uploaded Conditional
Payment Information Transaction Processing Mandatory
Technical Data Automatically Automatic
Communication Records Support Chat/Email Automatic
Information Purpose of Use

Zbazz bet uses your information only for specific, defined purposes. Your data is never used for anything unnecessary or unauthorized. Each purpose is clearly explained below:

1
Account Management and Identity Verification

Your registration details are used to create and manage your account, as well as to verify your age and prevent duplicate accounts.

2
Transaction Processing

Payment information is used to process deposit and withdrawal requests accurately and to maintain transaction history.

3
Fraud Prevention & Security

Technical data is used to detect suspicious activity, prevent money laundering, and protect your account from unauthorized access.

4
Customer Support

Your contact information and support history are used to communicate with you, resolve issues, and ensure quality customer support.

5
Personalized Experience

Your preferences and gaming history are analyzed to suggest relevant bonus offers and game recommendations tailored to you.

6
Legal Compliance

Required data is retained and reports are generated in accordance with regulatory requirements.

zbazz bet never shares your information with third parties for marketing or advertising purposes. No promotional SMS will be sent without your consent.

Information Sharing Policy

Zbazz bet does not sell or share your information with third parties for commercial purposes. However, in the limited circumstances below, certain information may be shared with specific parties as necessary:

Payment Processor

Mobile banking services such as bKash, Nagad, and Rocket receive only the minimum information needed to complete a transaction (amount and mobile number). No additional data is shared.

Legal Authorities

Information may be disclosed to relevant authorities when required by court order, government investigation, or legal obligation. Where possible, we will make reasonable efforts to notify you in advance.

Technology Service Provider

We work with trusted technology partners (such as hosting and cybersecurity providers) to operate the platform. These partners receive only the data necessary for their specific role and are bound by strict confidentiality agreements.

Please confirm: None of our partners may use your information for their own purposes. zbazz bet retains full control over your data at all times.

Information Security Measures

Zbazz bet uses industry-leading technology and processes to protect your data. Our security framework operates across multiple layers:

SSL/TLS Encryption All data transfers are secured with a 256-bit SSL certificate. Every piece of information exchanged between your browser and our server is fully encrypted.
Password Hashing Your password is stored as a bcrypt hash. No zbazz bet employee can ever view your password.
Two-Factor Authentication With 2FA enabled, a one-time OTP sent to your mobile will be required to log in. Strongly recommended for added security.
Real-Time Monitoring Suspicious logins or activity are detected automatically. If anything unusual is flagged, your account is secured immediately.
Secure Data Center Your data is stored on industry-standard secure servers with regular backups and disaster recovery measures in place.
Restricted Staff Access Only authorized personnel may access your data for specific purposes. All access is logged and monitored.

Please note: While we secure your account on our end, you are also responsible for keeping your password and login credentials safe. Never share your password with anyone.

Cookies & Tracking Policy

The zbazz bet website and app use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your browser or device.

Types of Cookies We Use
Cookie Type Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Deleted at end of session
Functional Cookies Remembering language preferences and user settings 30 Days
Analytics Cookies Understanding site usage patterns and improving the platform 90 Days
Security Cookies Fraud & Bot Detection 7 Days
Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect certain key features of the platform. Disabling analytics cookies will not impact core services.

Please note: zbazz bet does not use tracking cookies from third-party advertising networks. Your browsing habits are never shared with advertisers.

Your Rights

As a zbazz bet user, you have full ownership of your personal data. All your rights are detailed below:

Right to Access You may request a copy of all information we hold about you at any time. Requests will be fulfilled within 14 business days.
Right to Rectification If any of your information is incorrect or out of date, you can request a correction. Our support team will make the update after proper verification.
Right to Erasure After account closure, you may request the deletion of your personal information. All data will be removed, except where retention is required by legal obligations.
Right to Object to Processing You may object to the use of your data for specific purposes. In particular, you always have the right to opt out of marketing communications.
Data Portability You can request an export of your data in machine-readable formats (CSV/JSON).
Right to Restrict Processing In certain circumstances, you may request that the processing of your information be restricted.

To exercise any of your rights support@zbazzbet.comto email us. We will respond within 30 days of verifying your identity.

Information Retention Period

Zbazz bet does not retain your information longer than necessary. The retention periods for different types of data are outlined below:

  • Account Information: For as long as the account is active, and for 5 years after closure (as required by law).
  • Transaction Records: A minimum of 7 years, as required by financial regulatory obligations.
  • KYC Documents: 5 years after verification, or longer if required by law.
  • Gaming History: For as long as the account is active, and for 2 years after closure.
  • Support Contact: 3 years from the date of last contact.
  • Cookie Data: Based on the lifespan of each cookie (up to 90 days).

Once the retention period expires, data is securely deleted or irreversibly anonymized.

Minors Security

Zbazz bet strictly provides services to users aged 18 and above only. Registration and use of the platform by minors is strictly prohibited.

  • Age is verified at the point of registration, and accounts cannot be created by anyone under 18.
  • We do not knowingly collect information from minors.
  • If a minor is found to have registered an account, that account will be immediately closed and all associated data will be deleted.
  • If you know of a minor using our platform, please let us know.

Responsible Gaming: zbazz bet believes in responsible gaming. To learn more, visit our Responsible Gaming Visit the page.

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us directly. zbazz bet's dedicated privacy team is ready to address all your queries.

Email Support support@zbazzbet.com — All privacy-related requests are resolved within 30 days.
Live Chat Chat with us directly via the platform's live chat. Our Bangla support team is available 24/7.

When submitting a privacy request, please include your registered mobile number and account ID so we can resolve your query as quickly as possible.

Play Safe, Win with Peace of Mind

Zbazz bet is committed to protecting your privacy at all times. Join now and enjoy easy payments via bKash & Nagad, Bangla support, and robust security.

SSL Secured bKash/Nagad 24/7 Support No Data Selling
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